Evaluation of nurses’ compliance with standards of quality management system

Background: Quality management system (QMS) incorporates quality planning, provide
framework for managing the activities that enable the health organization to create items and
services which consistently satisfy the patient and regulatory requirements. Aim of the
study: Evaluate the nurses’ compliance with standards of quality management system
.Design; descriptive explorative design was used. Sample & setting: convenience sample
consisted of (40) nurses working in critical care units. Tools: Data was collected through
observational form of standards of quality management system, and divided into two parts,
the first part was concerned with demographic characteristics of the health care providers
(age, unit, qualification, etc.) and the second part included 184 items. Results; Nurses
working in high risk unit reported the highest mean score in relation to the total
implementation of nursing care standard while nurses working in intensive care unit (ICU)
reported the lowest mean score in relation to the total implementation of nursing care
standard. Statistically significant difference among nurses in all items except for items of
critical care unit (CCU) and item of infection control. Also, the result revealed that there was
no significant statistically difference in total and all items of nursing care standard. The
72.5% of studied nurses were moderately implemented standards of quality management
system. Conclusion; the study findings revealed that there more than two third of studied
nurses are moderately implemented standards of quality management system.
Recommendation; planning workshops for manager and staff nurses about quality
management system to be effectively communicated to them, Continuous follow up and
supervision for staff nurses to firmly implementation of standards of quality management
system and, In-service training and education programs about applying infection controls
measures should be conducted to staff nurses.